Terms and Conditions
All prices are in Australian Dollars.
I kindly request payment immediately upon purchase. Transactions will be cancelled after five days of non-payment. Should you have any problems with the payment process, please contact me. I reserve the right to refuse a transaction for any reason.
How to Contact Me
If you have any questions or concerns, go to the contact page and submit your query.
Due to unforeseen circumstances because of COVID-19 pandemic, exact delivery time cannot be guaranteed for our interstate customers as Australia Post will get impacted. For ACT there are no delivery charges and you will find your gift of creativity at your doorstep personally delivered by KiranDesigns. Please make sure that you contact me via the submit form once you have ordered your item.
Items purchased are sent to you via registered Australia Post (express post is used if requested by the customer, the customer is responsible for its payment) for larger paintings a professional courier service is used. International orders will be sent via 'Registered International' with Australia Post and a signature will be needed on collection.
Prints/original artwork are either packaged in a mailing tube or sent flat with backing on both sides and bubble wrapped. Silk scarves are carefully packed with tissue paper and bubble wrapped for safety. All artwork is carefully packaged and sent in a box or satchel. Australian based Orders, please permit at least two weeks for delivery.
International Buyer The artwork will be sent Registered International with Australia Post and a signature will be needed on collection.
You are responsible for all duty taxes, customs and quarantine requirements that your country may have. It is the responsibility of the purchaser to pay any duties and search out any restrictions that may be associated with purchasing this artwork.
Due to unforeseen circumstances because of COVID-19 pandemic, exact delivery time cannot be guaranteed for our Overseas customers once COVID-19 is over then for our international customers delivery time can range from as little as 2-3 weeks, but can also take up to 6 weeks to some locations.
Due to unforeseen circumstances because of COVID-19 pandemic, the old return of goods policy will only apply to ACT.
Though I try to describe my artwork accurately, please bear in mind that monitors may vary and cause variations in tones and colours of the artwork. Customer satisfaction is important at KiranDesigns. If you are dissatisfied with your purchase for any reason, please contact me.
Artwork (prints, original art and silk scarves) must be returned within 14 days of dispatch for customers residing in Australia and New Zealand. All other customers must return artwork within 21 days. Full refund will be given if the returned artwork meets the following criteria:
- Artwork must be in original, saleable condition with all tags attached.
- Silk must not be worn, damaged, altered or washed.
- Provide the original invoice as proof of purchase.
Artwork can be returned by mail. Return shipping and postage is the responsibility of the purchaser. Return Shipping charges are nonrefundable. KiranDesigns® reserves the right to refuse the return of any artwork that does not meet the return requirements. Don’t forget to inform me of any item you return and to mail the artwork securely, as I will not accept damaged artwork. KiranDesigns® will not be held accountable for any missing or late incoming deliveries.
Customers are responsible for the return of merchandise and the return post cost. Therefore it is recommended that you get in touch with me and ensure that the artwork is well packed and an insured traceable method is used to ensure safe and recorded delivery.
For Returns please send to:
PO BOX 583
Original Artwork & Fine Art Prints
Original artwork is created using archival high quality art materials, while fine Art Prints are made using archival quality paper and inks. They are made to last. However, prolonged direct sunlight will have an effect on the prints and artwork on paper. If you are hanging a print/artwork on paper in a position where it is hit by direct sunlight for a large part of the day, then you might consider having it framed with UV glass.
If you have any questions please contact me.
KiranDesigns® silk scarves and silk paintings come with care instructions clearly marked on its label. All silk scarves and paintings have detailed care instructions that are easy to follow. KiranDesigns® silk scarves and silk paintings are gentle hand wash items using detergent used for delicate fabrics.
Depending upon the designs and the creative processes involved, some items will be suitable for dry cleaning only. This is clearly marked on the label. Please follow the instructions on the label carefully to prolong the longevity and enjoyment of your silk scarves/garments.
Caring For Your Silk Artwork/Garments
Hand Washing Your silk scarf can be hand washed in tepid water using a mild detergent used for delicate fabrics.
Rinsing To ensure the longevity and continued shine of your silk garment, I recommend you add a few tablespoons of distilled white vinegar to the water to neutralise alkali traces and dissolve soap residue.
Drying Once washed and rinsed do not wring or twist instead lay the scarf on a towel. Then roll up the towel with the scarf in it and then tightly twist the rolled up towel to remove any excess water from the scarf. Unroll the towel, remove the scarf, give it a good shake to remove the wrinkles and then lay it flat on a towel to dry. Dry the silk scarf in shade only.
Enjoy your KiranDesigns® (wall art, silk scarves, art prints) one of a kind purchase!